Terms and Conditions 

In these terms and conditions "we" and "us" shall mean Sanda Wellbeing Ltd, and "you" shall mean you the Customer. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
Orders for products from our website or on our sales helpline 0208 619 0070 are accepted on the following terms and conditions:

You must return the product to us unused and with the original documentation (as sent with each parcel) to the following address:

1.
Accuracy of website information:
 

We have used every effort to ensure that information on our website is accurate. No warranty is however given as to the accuracy of information provided. You should not use the Site to diagnose a health or fitness problem or disease. Use of the Site does not replace medical consultations with a qualified health or medical professional to meet the health and medical needs of you or any other party. You exercise your own judgment when purchasing any product or through this Site and/or any Third Party Site and we disclaim all responsibility for the professional qualifications and licensing of, and services provided by, any physician or other health provider referred to on this Site and/or any Third Party Site. We strongly urge you to visit with a physician or health professional if you suspect you are ill. Never disregard the medical advice of a physician or health professional, or delay in seeking such advice, because of something you read in the Content of our site.

   
2.
Product description:
  We will endeavor to ensure that any variation in the specification of the products does not adversely affect the performance of products supplied. Price and availability of products are subject to change and we reserve the right to withdraw any product from sale or to correct any error on the website without incurring any liability.
   
3.
Order confirmation:
 

By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. A contract will thus be formed between us on our sending that e-mail.

   
4.
Price and payment:
 

i. The price payable by you will be the price of the product as advertised on our website  or informed to you by our Brand Ambassador on the Sales Phone Line at the time of acceptance of your order; except in the case of manifest error when the provisions of paragraph 2 above will apply.
ii. Prices are quoted inclusive of Value Added Tax at the applicable rate but exclude the cost of delivery.
iii. Payment will be made by credit card or check when we accept your order. Any refunds payable will normally be made as a credit to your payment card or by a check refund.

   
5.
Delivery:
 

Your order will normally be dispatched within seven days of receiving your order. Overseas delivery times will vary and you should allow up to 28 days for delivery. We will let you know promptly if a product is out of stock and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Repayment of such amounts will be limited to the extent of our liability to you if we are unable to deliver to you the Products you have ordered.
Normal delivery charges are: £2.95 for each order to be delivered to a UK address, and £6.95 for international orders.

   
6.
Order Cancellation and Returns:
 

Orders may be cancelled up to thirty days after delivery. You must return the product to us unused and with the original documentation (as sent with each parcel). You must provide written confirmation of your order number and an explanation of the reason for cancellation. Delivery costs of returning any product will be payable by you, unless due to error on our part. We will credit your credit card promptly or issue a refund once the Product(s) has/have been inspected and deemed complete and in good condition by us.

   
7.
Liability:
  Liability for any direct, indirect or consequential loss or damage from use of the products is excluded to the extent permitted by law. Your statutory rights will not be affected.
   
8.
Privacy:
  We will add your email address to our mailing list for news and special offers when you place an order with us. From time to time we may make details of our customer database available to carefully vetted third parties who may be of interest to you for marketing purposes. If you wish to remove your address, please send an email to csuk@sandawellbeing.com and check that "remove from mailing list" is in the subject box. For detailed information call our customer service helpline on 0208 619 0075
   
9.
Law:
  English law will apply to the contract between us and the English courts will have jurisdiction in the case of any dispute. Any dispute that cannot be settled through negotiations shall be subjected to Sole Arbitration under the London Chamber of Commerce and rules there under. Such Arbitration shall be conducted in London.